Terms & Conditions

1. Acceptance of Terms

Welcome to WorkPie. These Terms and Conditions ("Terms") govern your use of our website and services provided by WorkPie ("Company," "we," "our," or "us").

By accessing our website, engaging our services, or entering into a service agreement with us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of any modifications.

2. Our Services

WorkPie provides custom software development services, including but not limited to:

• Web application development
• Mobile application development
• Cloud infrastructure and migration services
• Artificial intelligence and machine learning solutions
• Cybersecurity consulting and implementation
• Software consulting and architecture services
• Ongoing maintenance and support services

Specific service details, deliverables, timelines, and costs will be outlined in separate project agreements or statements of work.

3. User Obligations

When using our services, you agree to:

• Provide accurate and complete information
• Cooperate in good faith throughout project development
• Provide timely feedback and approvals as required
• Make necessary resources and personnel available
• Comply with all applicable laws and regulations
• Respect intellectual property rights
• Not engage in any fraudulent or abusive behavior
• Pay all fees according to agreed terms

Failure to meet these obligations may result in project delays, additional costs, or termination of services.

4. Intellectual Property Rights

4.1 Client-Owned IP

Upon full payment of all fees, you will own the intellectual property rights to custom-developed software and applications created specifically for your project, subject to the terms below.

4.2 Company-Owned IP

We retain ownership of:

• Pre-existing intellectual property and proprietary methodologies
• General knowledge, skills, and experience gained
• Reusable code libraries and frameworks we develop
• Tools and processes used in service delivery

4.3 Third-Party IP

Third-party software, libraries, and frameworks remain the property of their respective owners. You are responsible for obtaining necessary licenses for third-party components.

4.4 License Grant

We grant you a perpetual, non-exclusive license to use any company-owned IP incorporated into your custom solution for your business purposes.

5. Payment Terms

5.1 Payment Schedule

Payment terms will be specified in individual project agreements. Typical arrangements include:

• Initial deposit upon project commencement
• Milestone-based payments throughout development
• Final payment upon project completion and delivery

5.2 Late Payments

Late payments may incur interest charges of 1.5% per month or the maximum allowed by law. Work may be suspended for accounts past due by 30 days.

5.3 Expenses

Additional expenses such as third-party licenses, hosting costs, or travel expenses will be billed separately unless otherwise specified.

5.4 Taxes

All fees are exclusive of applicable taxes, which are your responsibility unless you provide valid tax exemption documentation.

6. Project Scope & Change Management

6.1 Scope Definition

Project scope, deliverables, and timelines will be clearly defined in project agreements. We will deliver services according to agreed specifications.

6.2 Change Requests

Changes to project scope must be documented and approved in writing. Additional costs and timeline adjustments will be outlined before implementation.

6.3 Project Delays

We are not responsible for delays caused by:

• Client-side delays in providing feedback or approvals
• Changes in project requirements
• Third-party service interruptions
• Force majeure events

7. Confidentiality

Both parties agree to maintain confidentiality of sensitive information shared during the course of our business relationship, including:

• Proprietary business information
• Technical specifications and designs
• Customer data and user information
• Financial information
• Strategic plans and business methods

This obligation survives termination of our relationship and continues for a period of five (5) years unless otherwise specified.

Confidentiality obligations do not apply to information that is publicly available, independently developed, or required to be disclosed by law.

8. Warranties & Disclaimers

8.1 Our Warranties

We warrant that:

• Services will be performed with professional skill and care
• Software will substantially conform to agreed specifications
• We have the right to provide the contracted services
• Services will comply with applicable laws

8.2 Warranty Period

We provide a 90-day warranty for software defects from the date of delivery. This warranty covers bug fixes for issues that prevent the software from meeting agreed specifications.

8.3 Disclaimers

EXCEPT AS EXPRESSLY STATED, ALL SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• OUR TOTAL LIABILITY SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU FOR THE SPECIFIC PROJECT GIVING RISE TO THE CLAIM
• WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• WE SHALL NOT BE LIABLE FOR LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION
• ANY CLAIMS MUST BE BROUGHT WITHIN ONE (1) YEAR OF THE CAUSE OF ACTION

These limitations apply regardless of the theory of liability and even if we have been advised of the possibility of such damages.

10. Termination

10.1 Termination by Either Party

Either party may terminate a project with 30 days written notice. Upon termination:

• You must pay for all work completed to the termination date
• We will deliver all completed work and project materials
• Both parties will return confidential information
• Intellectual property rights vest according to payment status

10.2 Termination for Breach

Either party may terminate immediately upon material breach that remains uncured after 15 days written notice.

10.3 Effect of Termination

Termination does not affect accrued rights and obligations. Provisions regarding confidentiality, intellectual property, and limitations of liability survive termination.

11. Governing Law & Dispute Resolution

11.1 Governing Law

These Terms are governed by the laws of [State/Country], without regard to conflict of law principles.

11.2 Dispute Resolution

We prefer to resolve disputes through direct negotiation. If unsuccessful, disputes will be resolved through binding arbitration under the rules of the American Arbitration Association.

11.3 Jurisdiction

Any legal proceedings must be brought in the courts of [Jurisdiction], and both parties consent to the jurisdiction of such courts.

12. Miscellaneous Provisions

12.1 Entire Agreement

These Terms, together with any signed project agreements, constitute the entire agreement between the parties.

12.2 Severability

If any provision is found unenforceable, the remaining provisions continue in full force and effect.

12.3 Force Majeure

Neither party is liable for delays or failures due to circumstances beyond reasonable control, including natural disasters, government actions, or pandemics.

12.4 Assignment

You may not assign these Terms without our written consent. We may assign our rights and obligations to affiliates or in connection with business transfers.

13. Contact Information

For questions about these Terms or our services, please contact us:

We will respond to legal inquiries within 5 business days.